Comfort, your way.

Frequently Asked Questions

Frequently Asked Questions

How long does delivery take?

Orders are typically processed within 1–3 business days. Delivery to the UK and EU usually takes 3–7 business days after dispatch.

How much does shipping cost?

Standard shipping is €5.00, with free shipping available on orders of €35.00 or more. Shipping charges are shown in your local checkout where supported.

Shipping Policy

Can I return my order?

Eligible UK and EU customers may cancel their online purchase within 14 days of receiving the order. Please contact AERIOVO before returning any product so we can provide return instructions.

Do AERIOVO heaters come with a warranty?

AERIOVO products include a 12-month limited commercial warranty covering qualifying defects in materials and workmanship. This warranty is in addition to your statutory consumer rights.

Which plug type should I choose?

Choose the plug type suitable for your delivery location and electrical system. EU and UK plug options are available on applicable products, and electrical specifications may differ between variants.

How can I contact AERIOVO?

For help with products, orders, delivery, returns or warranty enquiries, contact us at support@aeriovo.com.

Designed for everyday comfort.

Thoughtful home comfort for changing seasons. AERIOVO combines practical functionality with considered design to help everyday spaces feel more comfortable, simply.

About AERIOVO